Terms and Conditions 條款

Ordering and Payment

Your name, email address, payment information, phone and address details are required to process your order. When you register as a member, you are able to track your orders, view your shopping history and receive special promotions. You will also be able to enter your delivery details with ease. 

Please feel to contact us if there is an issue with your order. You will receive an email when your order is dispatched. 


Customer information and details are required for us to process your online purchase and to communicate about our products as well as availability of stocks. They are also used to complete online transactions, membership registration and awards programmes. 

We do not sell, trade, or rent your personal information to others. However, we do work with other companies and individuals to provide services on your behalf, such as processing payments, sending email, and delivering packages. They will have access to the minimum amount of personal information needed to perform these services, and we will not authorise them to use your information for other purposes.


All email communications you receive from us will allow you to unsubscribe immediately, meaning you will no longer receive email from us unless it is regarding a transaction or security issue. 

Please note that your information may be disclosed to any relevant regulatory body when there is a legal obligation do so.


Please note that web pages at 'checkout' are protected by Shopify Payments . Credit card information is entered securely on the site of the payment processor. Rest assured that The Bulk Shop does not see, save or store your credit card information.